Refund Policy

This refund policy describes the types of refunds we allow, how to get a refund, and the instances where we will not allow a refund. 


  • Contact me at or (951) 746-6095 for refund requests. 
  • We can process a full refund for you at any time before I pay the American Red Cross for your certificate. This means that you are able to get fully refunded any time before your skills session takes place.
  • I cannot process a refund for you after you have received your certificate and completed the skills session
  • Money from your refund may take up to 5-14 days to appear in your account.